Shipping policy

Shipping Policy

Thank you for shopping with Elyvas.

Processing Time

Orders are typically processed within 1–3 business days before shipment.

Processing times do not include weekends or holidays.

Estimated Delivery Time

For U.S. orders, estimated delivery is typically:

• 3–7 business days after processing

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier issues, weather, holidays, high order volume, or other circumstances outside of our control.

Tracking

When tracking information is available, you will receive a shipping confirmation with your tracking details.

Please allow some time for tracking information to update after your order has shipped.

Shipping Area

At this time, Elyvas primarily ships within the United States.

Incorrect Shipping Information

Please review your shipping address carefully before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee changes once your order has begun processing.

Elyvas is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Orders

If your order arrives damaged or appears to have been lost in transit, please contact us with your order number and any relevant photos or information.

We will review the issue and work with you toward an appropriate resolution.

Questions

For questions regarding your order or shipment, please contact us through our Contact page.